FAQ
Frequently Asked Questions (FAQ)
Welcome to our FAQ page! Here, you’ll find answers to common questions about our 3D-printed products, materials, processing times, and more. If you don’t see your question answered here, feel free to reach out to us directly.
1. What materials do you use for 3D printing?
We specialize in creating high-quality 3D prints using a variety of PLA (Polylactic Acid) filament types:
- PLA Basic: A durable and versatile material suitable for most projects.
- PLA Silk: Offers a glossy, smooth finish that resembles silk.
- PLA Matte: Provides a flat, non-reflective surface for a modern look.
- PLA Dual Silk: Features two-tone color gradients for striking designs.
- PLA Tri-Colored Silk: Produces stunning multi-color transitions within a single print.
Each type is carefully selected to bring your designs to life with the best finish and quality.
2. Why is the bottom of my print sticky?
To ensure prints adhere securely to the printer bed during production, we sometimes use a specialized glue. While we do our best to remove any residue, the bottom of your print may feel slightly sticky upon arrival. This can be easily cleaned with a damp cloth or a little water.
3. What is the processing time for orders?
We aim to create and ship your 3D-printed items within 3-5 business days. Please note that processing times may vary depending on the complexity of the design and order volume.
4. How do I care for my 3D-printed items?
- Avoid exposing prints to excessive heat, as PLA is sensitive to high temperatures.
- Clean prints gently with a soft cloth and mild soap if needed.
- Handle intricate designs with care to avoid accidental breakage.
5. Do you offer custom designs?
Yes, we accept custom orders! If you have a specific design in mind, please contact us to discuss your project. We’d love to bring your vision to life.
6. What if there is an issue with my order?
Your satisfaction is our priority. If you encounter any problems with your order, please contact us immediately so we can resolve the issue.
7. How can I contact you?
You can reach us via:
- Email: PrettyPetitePrints@gmail.com
- Phone: 317-268-8426
- Contact Form: https://prettypetiteprints.com/pages/contact
We aim to respond to all inquiries within 24-48 hours.
8. Do you offer bulk orders or wholesale pricing?
Yes, we accommodate bulk orders and offer wholesale pricing for larger quantities. Please contact us directly to discuss your needs.
9. Can I choose the filament type for my order?
Absolutely! If you have a preference for the type of PLA filament used in your print, please let us know when placing your order.
10. Where are you located?
We are proud to operate out of Indianapolis, IN and serve customers nationwide.
If you have any other questions or need additional information, don’t hesitate to get in touch. Thank you for choosing us for your 3D printing needs!